User Feedback Survey - Perk Hero

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User Feedback Survey

Hello! Perk Hero would like to collect your feedback on our app so we can make your experience the best it can be! Your answers will be kept confidential and shared only with the Perk Hero team for app improvement purposes.

Name *

First

Last

What is your age range? *

13-18
19-25
25-35
36+

Mobile number used in the Perk Hero app

So we can link you to your Perk Hero account only.

Email *

(for confirmation & identification purposes only.)

1) How did you first learn about the Perk Hero App

I was a Glance Pay user
Social Media Ad
Instagram/Food Blogger
Daily Hive Ad
Through Health Care Hero Credit
Friend/Word of Mouth
Other

If you selected 'other', please specify:

2) What are some things you like about Perk Hero? Check all that apply

Look & Feel ( Visuals )
Navigation / Easy to use
Getting Instant Rewards
Local Business Support
Performance / Speed of the app
Information about places ( about, hours, photos )
Places available to Order or Pay in the app
Other

If you selected 'other', please specify:

3) What areas could use some improvement? Check all that apply

Look & Feel could use some polish (Visuals)
Understanding how to use the app
More ways to earn Rewards
More local business support
Improve the performance / speed of the app
More information on the places in the app ( about, hours, photos )
More places available to Order at or Pay in the app
Other

Are there any examples of the apps you use now that you feel have a polished look & Feel (Visuals)?

If you selected 'other', please specify:

4) What features would you like to see in Perk Hero? (Pick your top 3)

Sharing & Social interaction with other users
More game-like features ( Leaderboards, stats, reward boosters )
More places to order
More places to pay
More quests/challenges to earn more rewards
Order products to be delivered to me
More content from places ( Photos, ratings, reviews )
Rate or review places
More characters to choose from
Instant discounts / Promotion codes
Other

If you selected 'other', please specify:

5) What category of restaurants would you like to see more of within the Perk Hero app? (Select your Top 3)

Sushi
Chinese
BBQ
Indian
Pizza
Burgers
Bubble Tea
Other

If you selected 'other', please specify:

6) Other than restaurants, which types of places would you like to be able to pay for or order at in Perk Hero? (Select your Top 3)

Hair & Beauty salons
Clothing & Accessories
Paramedical (RMT, Physio, Chiro)
Farmer’s Markets
Dentists
Grocery Stores
Tickets for events
Memberships
Other

If you selected 'other', please specify:

7) What types of products would you be interested in purchasing within the Perk Hero app? (Select your Top 3)

Beauty and Personal Care
Clothing & Accessories
Gift cards
Electronics
Locally crafted goods
Pet supplies
Fitness & Accessories
Toys & Games
Eco-Friendly Goods
Other

If you selected 'other', please specify:

8) If we could add your favourite place to Perk Hero where you can pay or order to earn instant rewards, where would that be?

It could be a restaurant, local shop, a farmer's market merchant, or even your favourite hair salon!

9) How likely are you to refer Perk Hero to Friends and Family?

Not Likely
Not sure yet
I definitely would
I already have!

What would motivate you to send a referral to friends and family?

I get more coins
The people I refer get coins.
We both get coins.
If the app had more restaurants / merchants
Other

If you selected 'other', please specify:

Do you know how Perk Hero’s lifetime referrals work?

Yes, I already sent out referral links to friends.
Yes, and I plan to send referral links to my friends.
I don't know anything about it.
I’m not interested.

10) Which social media platforms are you following Perk Hero on? Check all that apply.

Facebook
Instagram
Twitter
LinkedIn (PerkLabs Inc)

11) Overall, how would you rate your experience with the Perk Hero App?

1. Not Great
2. Still Deciding
3. Not bad
4. Great
5. I love it!

Is there any other feedback you would like to share to help us improve your experience next time?

Is there any other feedback you would like to share to help make your experience even better?

12) Can we email you for follow up questions if we have any?

Yes, happy to help.
No, thank you

Phone

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Mailing Address:
Two Bentall Centre
555 Burrard Street
Suite 1755, Box 240
Vancouver, BC, V7X 1M9
Canada

Email: [email protected]
Customer Service: 1-855-288-6044
Sales: 1-855-661-3722

2021 © Perk Hero Software Inc.
Proudly made in Vancouver, Canada.